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Committed To Quality Care

We are a registered care company, regulated by the Care Quality Commission
on the 15 th September 2024. Each member of the management team have
extensive experience of working within the public sector as social workers.

Our carers and support workers are well trained, dedicated to their role and
bound by the code of practice, and legislation.

We provide a wide range of care services to adults over 18 years old and
seniors with physical and other additional needs. Our services are tailored to
each person’s specific needs through a personalised care plan to meet the
individual need.

Visits are not rushed and we are quick to react, vigilant in our
duty of care and always aim to raise a smile.

We are an inclusive employer and committed to equality, diversity and
inclusion.

Our Values

We improve peoples lives: We put our clients at the heart of all we do by delivering services that have a positive outcome for the people we serve. We actively listen to our clients, respecting the diversity of those we work with and acting on their feedback.

We work with integrity: We say what we do and we do what we say. We demonstrate a positive can do attitude and flexible approach, recognising our client’s individual needs and working closely with them to ensure that these needs are met.

We champion individuality and identity: We are committed to equality, diversity and inclusion. We foster an environment of inclusiveness, recognising difference and promoting dignity. We pride ourselves on being curious about what the important things are to help people live fulfilled lives. We are sensitive to people’s cultural identity, beliefs and heritage and responsive to these needs.

We promote privacy and confidentiality: We follow clear policies around confidentiality ensuring that our client’s information is treated with respect and ensuring that information is only shared on a ‘Need to Know’ basis. We demonstrate a willingness to help others, working collaboratively with our clients, their families/advocates, our partners and suppliers.

Complex Needs
Challenging Behaviours

Our Mission

At Needs Matter Care, our mission is to consistent provide good quality Home Care services to every single one of our clients. We are dedicated to recruiting the right staff and supporting them in building rewarding careers with us. We continually invest in our staff and services to ensure we achieve the highest standards of care for our clients, putting them at the centre, meeting their needs, improving their lives and consistently looking at how we can improve.

We will ensure that each client’s needs and values are respected in matters of religion, culture, race, or ethnic origin, and sexual orientation, political affiliation, marital status, parenthood and disabilities or impairments.

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Message From Our Founder

At Needs Matter Care, we believe that all our Customers’ Needs Matter We offer culturally competent care. We pride ourselves on being curious about what the important things are to help people live fulfilled lives. We are sensitive to people’s cultural identity and heritage and responsive to people’s beliefs, their heritage might determine that. I hope you get in touch to experience for yourself the superb care that our teams provide”

Message from Owura Kwadwo Adom, Founder and director of Needs Matter Care Limited.

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Our Vision

To create a future where every individual receives care that truly reflects their unique identity and aspirations. We strive to be a trusted leader in Home Care services, recognised for improving lives with compassion, working with unwavering integrity, and celebrating the individuality of every person we support.

Make An Enquiry

Enquire About Our Services

We strive to provide support enabling people to retain their freedom, privacy and dignity in their homes.

0190 850 6567 / 07946 403 647

Enquiry Form

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